Win-Win Conflict-Management

The dealing with conflicts is an executive's daily business - be it in contact with colleagues, superiors or clients. Causes are: contradictory interests, different value systems or a bad working atmosphere.

Conflicts at work put a strain on the relationships and produce output.

Conflict free situations are the exception. 

To overcome conflicts successfully is a realistic aim.

The purpose of this seminar is to show the participants how to develop an efficient conflict competence and a way of communication that is flexible and helps to solve conflicts.


  • increasing the sensitivity in order to be able to detect and assess conflict situations as early as possible
  • a farsighted prevention of conflicts
  • conflict intervention and conflict diagnosis
  • conflict escalation, types of conflict - strategies
  • analysis and development of your own behaviour towards conflicts
  • mediation